Get in Touch With Us
Age and risk notice: This site is for adults only. The minimum age is 18 or 21, depending on the casino and your state's rules. Gambling involves real financial risk, and crypto price swings add to it. If gambling is causing you harm, call the National Problem Gambling Helpline at 1-800-GAMBLER.
If you want to reach the Top Crypto Casinos team, this page covers what to write to us about, what to include, and which requests we can't handle. We're an independent comparison site. We aren't a casino, we don't hold player accounts, and we can't act on your behalf with any operator.
What we can help with
Most messages we get fall into one of these groups. Mentioning the group in your subject line helps us route your message.
- Corrections: A bonus term, supported coin, licensing detail, or withdrawal rule on our pages looks out of date or wrong. Operators change terms often, so we want to hear about it. Tell us which page and casino you mean, and include a source if you have one.
- Questions about our reviews: You'd like to know how a casino was assessed or why it sits where it does. We review published information and operator materials. We don't claim to have deposited, played, or withdrawn.
- Feedback and topic ideas: Tell us what you'd like covered, whether that's wallet setup, network fees, stablecoins, or how new sites are vetted.
- Business and editorial enquiries: Operators and other publishers can introduce themselves. Please understand that commission and partnerships do not buy ranking position.
- Responsible gambling concerns: Tell us if a page lacks safer-gambling information you think readers need.
What to include in your message
- The page URL or title you're writing about.
- The casino name, if relevant.
- What you think is wrong or missing, in a sentence or two.
- The date you saw the information and any public source, such as the operator's own terms page.
Never send private keys, seed phrases, wallet passwords, or full account logins. We'll never ask for them.
What we can't do
Being clear here saves you time.
- Resolve account disputes. We have no access to any casino's systems, balances, or support records. For a stuck withdrawal or locked account, contact the casino's own support first and keep your transaction IDs and screenshots. Be aware that offshore operators may offer fewer protections and complaint routes than state-regulated ones.
- Give legal or tax advice. Offshore crypto casinos sit in a legal grey area for US players. They're licensed outside the US, not by a US regulator, and state laws vary. Winnings and crypto gains can have tax consequences. Please check your own state's rules and consult a qualified professional.
- Help bypass restrictions. We won't advise on false details, geoblock workarounds, or evading identity, anti-money-laundering, or sanctions checks.
- Recover lost crypto. Blockchain transfers are generally irreversible, and we can't trace or reverse them.
Response times
We don't publish a guaranteed response window. Messages are read by a person, and corrections about factual accuracy get priority. Please don't send the same message repeatedly, as it slows things down.
Where to look before you write
Many questions are answered elsewhere on the site. Our guide to non GamStop casinos explains how offshore licensing and player protections differ from regulated markets. Our casino reviews, including the ranked offers at the top of the site, carry bonus terms such as wagering requirements, time limits, and eligibility. Always read the operator's full terms before depositing, since promotional figures are advertising and can change.
Our disclosure
Top Crypto Casinos may earn a commission if you sign up with a casino through our links. That relationship does not decide rankings. If you think a page doesn't reflect that standard, please tell us.
Support if gambling stops being fun
Only gamble with money you can afford to lose, and never to recover losses or escape stress. Offshore casinos may not offer the same self-exclusion tools or limits as state-regulated operators, so consider setting your own deposit limits and taking breaks. Free, confidential help is available 24/7 at 1-800-GAMBLER.